Where do I call to get immediate help and what will happen?

If you believe that your child is at immediate risk of harm to him/herself (or others) and you do not think you can keep him/her safe CALL 911. The police and emergency responders are trained to save lives.

  1. Call 911 and tell the dispatcher that you believe your child is at immediate risk of harming him/herself; give the details that you know.
  2. Stay with your child until the police and emergency services arrive.
  3. Be clear with the responders about the nature of your concerns.
  4. The responders will ensure the immediate safety of the child. Their role is not to evaluate, but to determine if the child is in need of transport to the nearest emergency room where he/she will be evaluated. 

You can also call Riverside Crisis Emergency Services (781) 769 8674 or (800) 529 5077 24 hours a day for help about how to proceed in a critical situation. If you are in Wellesley and are concerned about the potential of your child harming him/herself, and you are sure that you can safely transport your child, go to the nearest emergency room. If possible, have another adult with you and call the emergency room to let them know you are on the way.


Hurting yourself is NEVER the answer. There is help available…talk to someone now

For immediate help call

Riverside Emergency Services

Newton Wellesley Hospital

Samariteen Hotline
1-800-252-TEEN (8336)

Samaritan Helpline
1-877-870-HOPE (4673)

National Suicide Prevention Lifeline
1-800-273-TALK (8255)